Holz Fitness Equipment fürs Home Gym

You have the right to cancel this contract within 14 days without giving any reason. The cancellation period is 14 days from the day on which you or a third party named by you, who is not the carrier, took possession of the goods. In the case of a single order for several goods that are delivered separately, the period begins on the day on which you or a third party designated by you takes possession of the last goods. To exercise your right of cancellation, you must inform us of your decision to cancel this contract by means of a clear statement (e.g. by email or in writing by letter). You can use the sample withdrawal form attached below, but this is not mandatory. To meet the withdrawal deadline, it is sufficient for you to send your notification of exercising your right of withdrawal before the withdrawal period expires.

Exclusion of the right of withdrawal

The right of withdrawal does not apply to contracts for the delivery of goods that are not prefabricated and whose manufacture requires an individual selection or determination by the consumer, as well as to goods that are clearly tailored to the personal needs of the consumer, such as custom-made products, personalised products or engraved items.

Consequences of revocation

If you withdraw from this contract, we shall reimburse you for all payments we have received from you, including delivery costs (with the exception of additional costs resulting from your choice of a type of delivery other than the cheapest standard delivery offered by us), without delay and at the latest within 14 days of the day on which we receive notification of your withdrawal. We will use the same means of payment for this refund as you used for the original transaction, unless expressly agreed otherwise with you; in no event will you be charged for this refund. We may refuse to refund until we have received the goods back or you have provided proof that you have returned the goods, whichever is earlier. You must return the goods to us immediately and in any case no later than 14 days from the date on which you notify us of your withdrawal from this contract. The deadline is met if you send the goods before the expiry of the deadline.

Return costs

The costs of the return shipment are to be borne by the customer, unless otherwise agreed.

Compensation for loss of value

You shall only be liable for any loss in value of the goods if this loss in value is attributable to handling that is not necessary for testing the condition, properties and functionality of the goods.

Note on product quality

As our products are predominantly handmade and made from natural materials (wood), variations in structure, grain, colour and dimensional tolerances may occur. These characteristics are due to the nature of the materials and manufacturing process and do not constitute a defect.

Note on Translations

The legally binding version of this information and our legal documents (such as Terms and Conditions, Payment and Shipping Conditions, Right of Withdrawal, Privacy Policy, Legal Notice) is the German version. Translations into other languages are provided for convenience only and are not legally binding. In the event of discrepancies or contradictions, only the German version shall prevail.

Sample cancellation form

(If you wish to cancel the contract, please fill out this form and return it to us.)

I/we () hereby withdraw from the contract concluded by me/us () for the purchase of the following goods (*)

Cancellation policy & returns

Right of cancellation